Wednesday, March 19, 2008

oh boy oh boycott

Apparently, the Red Sox threatened to not get on the plane to Japan until a dispute about payment for coaches and other uniformed personnel. Three cheers for them-it would have been extremely embarassing to have MLB promoting a game without players in it. Nice that they stuck up for the little guy.

Leo Laporte had an excellent point on The Tech Guy about Hasbro and Mattel and their fight over Scrabbulous, a unofficial Facebook version of Scrabble that is widely popular. John C. Dvorak made a similar point on Tech5, noting about newspapers and magazines react to plunging circulation by firing writers, thus making the product worse.

THE OLD WAY OF DOING BUSINESS IS OVER.

Giving the people what they want is the only way to succeed going forward. What do people want? What they want, where they want, when they want it. Don't quash online Scrabble, don't cut the content when circulation goes down, and don't cut staff if you need to improve customer service.

No comments:

Post a Comment

I apologize for making you sign in, but I'm trying to cut down on spam.